Refund Policy

Effective August 7, 2026

If Juxtapush is not for you, you can get your money back within 14 days of purchase. No questions asked, no hoops.

How to request one

  1. Log in and open Account → Orders.
  2. Click Request a refund on the order and (optionally) tell us why.
  3. You will get a confirmation email right away and a decision email once a human has processed it, normally within 2 business days.

What happens when a refund is approved

  • The full amount you paid goes back to your original payment method.
  • Depending on your bank, the money typically appears within 5 to 10 business days after approval.
  • Your license is revoked: active installs are deactivated and downloads and updates stop. Anything you built with Juxtapush remains yours.

The fine print

  • The 14-day window is measured from the moment your payment completed.
  • Purchases made with a promo code are refunded at the amount you actually paid.
  • Renewals follow the same 14-day rule, counted from the renewal payment.
  • After 14 days the sale is final; if something is genuinely wrong, email us anyway and we will try to make it right.
  • We may decline refunds that show a pattern of abuse (for example, repeated buy-refund cycles timed around big releases).

Contact

Problems with a refund, or past the window with a broken experience? Email support@juxtapush.com.